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Repeat Prescriptions
Please follow the guidelines and choose the right option for you.
Please allow us 48 hours (two working days), to process your prescription request.
We are unable to accept requests for repeat prescriptions over the phone unless you are a housebound patient.
Ordering a Repeat Prescription
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use Online Services
The easiest way to order your prescription is by using our online services. Please speak to reception to obtain your login details if you wish to use this service.
Online Form
If you're not registered with our online services, you can use our online form
Order your repeat prescription via our online Repeat Prescription form. No account required.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
In Person
You can do this by placing your right sided prescription slip in the prescription box.
If you want your prescription posted to you please provide a stamped, addressed envelope and remember to allow extra time for posting.
Weekly Medication Box
This is arranged via the Doctor/Carer/Social Services. We can arrange for this with your pharmacy.
At the surgery we offer several ways for you to order your repeat medications
- Online - this can be done via our website, patient access, NHS app or your pharmacy online link (if applicable). This is the quickest way to receive your repeat medications as it is retrieved by our in house pharmacist and sent electronically to your chosen pharmacy ready for you to collect in 48 hours (if pharmacy is nominated). To obtain an on-line account you will need to bring in some photo ID so reception can issue you a username and password.
- By hand - tick off the selected items on your repeat prescription request slip which you will find attached to your prescription or complete a blank repeat prescription request slip and leave it in the prescription box near the reception. Your prescription will be sent electronically to your chosen pharmacy ready for you to collect in 48 hours
- By post – enclosing a stamped addressed envelope if you want it posted back to you.
If you have made an agreement with one of our local chemists to deliver your medication to your home then please enter a note at the foot of the request so that reception staff know to pass the script to the chemist concerned. Please note that this arrangement is only between the pharmacy and patient. The GP has no involvement.
Some Hints and Tips
It is very helpful for us if you could leave a daytime contact telephone number with your request so as we can contact you to discuss any queries we may have regarding your request.
Only items which have previously been deemed available on repeat can be ordered without the need to speak to a GP. Unless the item is available on repeat it cannot be issued. For example antibiotics are not available as repeats. Similarly, various pain killers or creams that were given in the past for conditions may not have been deemed necessary or suitable to be put on the repeat list, so it is not always possible to order these. If you are in any doubt please contact the surgery.
Please do not request your medication too far in advance of your current batch running out. We tend to issue three months’ supply at a time for chronic conditions.
This is because your health and medication requirements may change and will need reviewing before issue.
We do not accept repeat prescriptions over the telephone. This is because medications names, duration and quantities can be complicated and miss-heard and we want to avoid mistakes and keep you as safe as possible.
We have reviewed this and in light of the Covid-19 outbreak, we advise all patients to ring their nominated pharmacist for their request. We are happy to assist on the phone as long as you are able to verify your identity.
Medication Reviews
To keep you safe we will continuously review your medications on a regular basis to ensure that our patients receive appropriate medications based on your latest and required review and the latest evidence. Previously recommended treatment can sometimes change.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
If you do not attend the review your condition may have changed and it may be unsafe to continue to issue you with repeat medications that may not be right for you.