Appointments

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Appointments between 9am and 6:30pm are made on the same day, please call early to book from 8:30am.

Only one problem will be dealt with in these appointments. Same-day urgent appointments will be dealt with by either a Nurse Practitioner or GP. The reception will ask some further details of your condition so as they can arrange for the most appropriate Clinician to see you, a nurse may call you back to triage emergency same day appointment requested.

• Telephone: 0208 808 2837 - Lines open from 8:30am, please try to call early.

These are 10 minutes long, please help us to run on time by prioritising which problems you want discussed. It would be helpful if requests for routine appointments were made after 10am.

For continuity of care please try and book with the same clinician.

Ways to book

1. Download the NHS App
2. Request an appointment online
3. Use our online services
4. Telephone: 0208 808 2837 - please call after 10am during weekdays

Routine telephone consultations are available to discuss problems where examinations are not required. Please advise the receptionist when you call.

• The doctor will attempt to call you 3 times from a withheld number.
• If there is no response than the case will be closed.
• You will need to re-book another appointment.

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

If you need a home visit, you can help us by calling reception before 11am.

Telephone: 0208 808 2837

Please ask for home visits only when the patient is too ill to attend the surgery, if at all possible it is best to come to the surgery where we have better facilities for examination. The reception may ask for further details to assist the doctor to assess the need for a home visit.

DNA means that a patient does not turn up for their appointment and does not contact the surgery in advance to cancel/change appointment. The effect of these are:

• An increase in the waiting time for appointments
• Frustration for both staff and patients
• Costs the NHS billions of pounds per year
• Prevents someone else who is sick to be seen sooner

Unfortunately, patients frequently missing booked appointments is a wasted resource that other patients nor the surgery cannot accept. Although we send a complimentary appointment reminder text to patients, it is the duty of the patient to remember and attend their pre booked appointment. If a patient fails to attend a pre-booked appointment (doctor or nurse) then this is considered to be a missed or DNA appointment.

We recommend all patients to arrive on time for their appointments. However, if a patient arrives more than 10 minutes late for their appointment this will be considered as a missed appointment or DNA and the patient may not be seen. However, if the patient contacts the practice in advance and notifies them that they are running up to 15 minutes late, the patient will often be seen and accommodated but this will be at the nurse or doctor's discretion. Patients arriving on time will ensure that:

• We reduce costs to the NHS
• Clinics run on time
• Ensure that the doctor is not rushed

Haringey residents can now access more evening and weekend appointments with a GP, nurse or healthcare assistant at one of four GP hubs in the borough.

GP hubs offer the same service as your usual GP and anyone registered with a GP in Haringey can book a future or same-day appointment.

Our GP hubs are staffed by experienced GPs and nurses and offer assessment and treatment for adults and children with minor injuries and illnesses.

The GP or other professional will have access to your medical record to ensure that you receive the best possible care and support.

The hubs offer appointments seven days a week at the following times:

• Monday to Friday: 6:30pm to 8:30pm
• Weekends and Public Holidays: 8am to 8pm - Opening times may vary

To make an appointment, you can call your own GP practice during normal business hours or call 0330 053 9499 during Hub opening hours.

Some of the conditions we can help you with at the GP hubs:

• Urinary tract infections, earache and sore throats, headaches and rashes
• Bruises
• Stomach pain and nausea
• Strains and sprains
• Superficial burns and scalds
• Care of minor accidental wounds including those that require closure
• Bites and stings
• Minor head injuries
• Minor limb injuries
• Minor skin and tissue infections
• Removal of foreign bodies from eyes, ears and noses
• Emergency contraception