Charlton House Medical Centre

Your Responsibilities

• Please be punctual for your appointment.
• If you cannot keep your appointment please telephone the surgery, someone else could use your appointment time.
• Please remember to make a separate appointment for each person wishing to see the Doctor.
• Please treat all our practice staff in the same way.

Our Responsibilities

• Every patient will be treated in confidence
• With respect and courtesy
• We will endeavour to answer the telephone promptly
• We will maintain accurate medical records